Welcome to our Support Centre

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Emails submitted to support@acusys.co.za will automatically generate a ticket with the details you provide.

Please include details in your support request, at least:

  • Product name and version
  • Operating system version
  • Screenshots
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